Remote Office IT Services

With the right support plan, remote IT services will ensure your business doesn't get left behind.

Remote Office IT Services are your solution to business-breaking technical issues.

Remote office IT services are the ideal solution for your business when you encounter technical issues that require immediate resolution in order to get your organisation back on track. You don’t always have time to wait for ticket resolutions, or for scheduled tech visits.

The core idea behind remote office IT services is that sometimes things go down, and you need them to be up and running again with completely minimal interruptions. If your internet is down, and your customers aren’t able to get through to you — that’s a major problem for your business.

In these situations, every moment counts. You can’t afford to twiddle your thumbs, knowing that your business is losing revenue.

Remote office IT services means that we are able to provide you with instant support over the phone and get you to a swift resolution. Using a remote desktop sharing tool, we can work directly with your system so nothing gets lost in translation.

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Remote Office IT Services

Remote IT office services can cover a number of services to help your business thrive. Utilise any combination of these IT services when you need immediate assistance and ensure you don’t suffer extreme downtime.

Support Desk

Your support desk can assist with day-to-day IT issues, from broken links to email forwarding. Submit your tickets via email at any time of day. For urgent issues, we can provide instant support over the phone, by talking you through a prompt resolution.

Network Services

In order to collaborate effectively with clients, you need a reliable network. We support you in this with printer monitoring, constant remote network monitoring (for early detection of network issues), switch monitoring, and network optimisation.

Mobile Device Management

We can handle your mobile device management. Secure both company data and employee’s personal information while still providing access to business apps and data. We work with your choice of MDM, and can manage device policy configuration.

Intrusion Detection

We can set up next-gen firewalls with remote monitoring. This means we can identify any suspicious activity, and get ahead of any incidents. With the right tools on your system, you’re protected from most external threats before they truly infiltrate.

Connectivity

Part of our remote office IT services include ensuring that you stay connected. From getting your wireless printer to connect, VOIP, WAN monitoring or simple Internet connectivity. We can remotely monitor and handle these queries for you.

Knowledge Base

When you have access to our services, you have access to a wealth of knowledge. We are certified with all the major software and hardware vendors you could possibly need. Utilise the catalogue of information on our website, and let us provide you with information webinars for your team.

8 Reasons to Choose Stanfield IT

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We understand small, local business. Because that's what we are.
We are a small, cohesive team that understands the priorities and pressures of small business. Our team has a wealth of experience working in and supporting businesses and get where you're coming from.

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We can provide obligation-free quotes for projects and services.
It can be difficult to know exactly what you need doing, and you don't want to waste your hard-earned money. We'll give you an idea of project scope, cost and turn-around, so you'll know from the start if it's going to be the right fit for you and your business.

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Remote support over the phone means that many issues can be resolved on the spot.
In the case of many issues, work will come to a grinding halt until it can be fixed. That means you don't have the luxury of waiting for a tech to come and see you during some vague four hour window. We can talk you through resolving many issues over the phone as soon as you call, so you get everything back on track with minimal downtime.

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Reasonable costs, and flexible month-to-month payment plans.
It can be daunting to hand over large amounts of money on what might seem like an inconsequential service, but we can offer a month-to-month support arrangement for your business that gives you the most value at a cost-effective rate.

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We can provide employee education seminars on cyber security.
We won't leave you and your team to flounder in the dark. One of the most important tenets of cyber security, is to have a well-informed team who understands the importance of cyber security and knows how to proceed online. We can arrange an employee education seminar for your team to get them informed.

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We are happy to arrange an on-site visit to assist you if required.
Sometimes phone calls and emails are not enough. Sometimes it helps to have someone visit you in person to lay it all out, so you can get the full picture of what you need. Because we are local to Sydney, we are happy to come out to you and assist you in person.

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Friendly, local expertise from a diverse team.
Having a diverse team is so valuable for a business, and at Stanfield IT, we are pleased to have one. Each team members brings something unique and valuable to the table. With such a variety of backgrounds, we have a wealth of knowledge to share.

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We take pride in being early adopters of new technologies and keep abreast of cyber security news.
Cyber security is an ever-evolving domain, and we do our best to keep up with the newest and latest. As cyber attacks become more sophisticated, new technologies are constantly being developed to keep up with protecting data. We take pride in being one of the rare businesses who will inform you about new anti-malware and security technologies, which will give you the best protection possible.

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Find out how Stanfield IT can help you today!

Call: 1300 910 333Email: info@stanfieldit.com