IT Support

We are here when you need us, we make your IT simple and run efficiently
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IT Support Mission Statement

Our mission is to be fast, reliable and achieve the required result for our clients every time. We do this by providing immediate IT Support responses over the phone, via email – utilising best in class remote support tools to remotely connect to our clients systems to administer, maintain, deploy and support them. 
When required we will physically attend a client site. This produces the fastest and most efficient result for our clients every single time without getting in their way. We work across multiple sectors with varying clients all with different needs. This give us exposure to different methodologies and technologies enabling us to understand and purpose fit the best IT Support solution for our clients.
We offer IT Support under three different models which allows us to work with our clients in a way that best suits them.  Our Three models are:

  1. Break fix IT Support
  2. Proactive IT Support
  3. Fully Managed IT Services

Our IT Support will enable your business to succeed

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Stanfield IT Services - IT Support

What’s included in IT Support Services

The following is a list of support services that we currently offer (but not limited to) our clients

Cloud Computing

Help Desk

Phone Support

Workstation Support

Desktop Support

Email Support

Projects

Office 365

Microsoft

Apple

Servers

Switching and Networks

Security

Firewall

Internet

Network Attached Storage

Storage Area Network

Failover and High Availability

Printers

Collaboration platforms

Wireless

Data Centre

Infrastructure

VoIP

Backup and System Protection

IT Support Tips

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Keeping a company’s IT in working order requires reviewing it periodically. An audit of all current and planned practices keeps managers informed of all relevant business IT considerations when asking outside companies for quotes on management, support, and consultation. It lets the companies give answers that will be useful to the business.

Risk proof your business IT: The Importance of Redundant Networks

The importance of having a redundant network for your business is more essential than you've perhaps given thought to. While redundancy might sound overly technical, you should never ignore what it means just because it's beyond your technical knowledge. Understanding...

Speak to Stanfield IT today

Call 1300 910 333