Case Study

Rokt

 

Rokt is the global leader in ecommerce, enabling companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Rokt is headquartered in New York, with offices across North America, Europe, and Asia-Pacific.

 

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Intro

Rokt and Stanfield IT Partnership

Rokt, the global leader in e-commerce technology, faced several IT challenges as they expanded their operations both locally and globally.

Seeking an IT partner capable of supporting their growth, Rokt turned to Stanfield IT for a comprehensive solution.

This case study explores how Stanfield IT addressed Rokt’s challenges, provided innovative solutions, and delivered measurable results.

An image that shows Rokt's logo.

Seamless global scalability

Hands-off IT management

Uninterrupted business operations

Global collaboration

Details

Helping Rokt Scale, Collaborate, and Focus on What They Do Best

Client Goals

As Rokt scaled their operations, they needed an IT partner that could:

    • Provide seamless IT support to both their local and global teams.
    • Enable scalability without disruption to daily business operations.
    • Ensure efficient collaboration between regions, particularly between the U.S. and APAC offices.

Challenge

Rokt faced several IT challenges:

    • The need for a flexible IT solution that could grow with them across global markets.
    • Managing IT coordination between international teams.
    • Maintaining autonomous IT systems while ensuring efficient support to keep operations running smoothly, even during office migrations and growth.

Solution

Stanfield IT quickly got to work tailoring a comprehensive approach to address Rokt’s needs:

    • A fully outsourced IT department keeping global operations running.
    • A flexible onsite support schedule.
    • Expert IT project management during office migrations to ensure no disruption to business operations.
    • Ongoing support for meeting rooms, ensuring seamless communication for Rokt’s global leaders across time zones.

RESULTS

The partnership with Stanfield IT delivered significant outcomes for Rokt:

    • Rokt’s IT systems scaled with the business, supporting growth without delays.
    • Stanfield IT’s proactive IT support allowed Rokt to spend more time on the work that mattered most, not technical issues.
    • Successful office migration with no downtime or disruption to daily operations.
    • Meeting room support kept Rokt’s global leaders in the loop, ensuring that business decisions were made efficiently.

Get In Touch

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1300 910 333
info@stanfieldit.com