Managed IT, Cyber Security & AI Pricing
Straightforward plans for the IT your business depends on.
Compare managed IT services pricing, cyber security, governance and CIO-level reporting in one clear monthly model. IT-only options start from $36 per person, with bundled plans from $119.
All prices shown are indicative, per person per month and exclude GST. A minimum monthly service level applies.
One accountable service model
Three plans. One accountable partner.
Compare clear per-user plans for managed IT, cyber security, governance and CIO Platform visibility. Start with the level that matches your team, risk and dependence on technology.
Reliable foundations
One Essentials
For growing businesses that need dependable day-to-day support and strong security basics.
per month
Core outcomes
- Unlimited remote support and onsite support when required
- Managed devices, patching and cloud support
- Endpoint, email and web protection
- Microsoft 365 backup and recovery checks
- Onboarding, offboarding and access support
- Quarterly technology review
Proactive management
One Complete
For businesses that want proactive IT, 24/7 threat monitoring and executive-level visibility.
per month
Everything in Essentials, plus
- 24/7 managed detection and response
- Vulnerability Management Reporting and phishing simulations
- vCIO guidance and a 12-month roadmap
- Vendor, budget and lifecycle planning
- Executive risk and subscription-value reporting
- AI governance and Copilot readiness
High-dependency environments
One Unlimited + AI
For multi-site, regulated or technology-dependent businesses needing deeper coverage and ownership.
per month
Everything in Complete, plus
- Unlimited 24/7 end-user support
- Vulnerability Management & Remediation
- SIEM, scheduled threat hunting and advanced response
- Unlimited incident response
- Annual penetration test and retest
- Named senior technical ownership
- Board and insurer-ready reporting
- One scoped automation or AI workflow each month
Indicative pricing in AUD, per person per month, excluding GST. A minimum monthly service level of $1,190 applies. Routine remote and onsite support are included from One Essentials upward. Product licences, onboarding, hardware, projects, dedicated onsite days and after-hours attendance may be quoted separately where they are not expressly included.
Co-managed monitoring, patching, baseline cyber protection, service reporting and L2/L3 escalation for capable internal teams.
Build your monthly estimate.
Choose your managed IT and cyber security levels, enter your team size and add the infrastructure you want managed. Your estimate updates instantly.
Support included: routine remote and onsite support during standard service hours are included from IT Essentials upward. Governance and CIO Platform access are included at the level shown for the matched Stanfield One plan.
Clear inclusions without the wall of text.
Open a service area to compare the key differences between plans. The detailed delivery scope stays available when you need it, without overwhelming the first view.
Managed ITSupport, devices and cloud The day-to-day service that keeps people productive and technology reliable.
View the detailed Managed IT delivery scope
One Essentials
Reliable foundationsInitial setup
- Discover and document the core environment.
- Deploy RMM and remote-support agents.
- Create the device and asset register.
- Set up user access and support procedures.
- Confirm backup administration and recovery coverage.
Ongoing service
- Unlimited remote support and onsite support during standard service hours.
- Manage devices, common applications and cloud services.
- Handle onboarding, offboarding and access changes.
- Administer backups and routine recovery requests.
- Escalate with vendors and provide service reporting.
One Complete
Proactive managementAdds at setup
- Review servers, networks, cloud platforms and recurring faults.
- Create a stabilisation and technical-debt plan.
- Establish lifecycle, licence and capacity tracking.
- Build a 12-month technology roadmap and budget view.
Adds ongoing
- Proactive monitoring and routine remediation.
- Manage supported servers, networks and cloud services.
- Coordinate vendors, renewals and technology lifecycle.
- Provide vCIO guidance and quarterly roadmap reviews.
- Maintain recovery testing and forward budget planning.
Unlimited + AI
Strategic ownershipAdds at setup
- Review architecture across sites, cloud and critical systems.
- Document after-hours escalation and operating runbooks.
- Standardise multi-site technology and resilience controls.
- Complete an AI and automation readiness review.
Adds ongoing
- Unlimited 24/7 remote end-user support, with onsite support included during standard service hours.
- Named senior technical ownership.
- Deeper resilience, recovery and capacity management.
- One agreed, appropriately scoped AI workflow each month.
- Review adoption, value and control requirements.
Cyber SecurityProtect, detect and respond See where foundational protection becomes active monitoring, reporting and hands-on remediation.
Vulnerability split: Complete includes automated, AI-assisted vulnerability reporting. Unlimited + AI adds hands-on remediation across supported managed systems.
View the detailed Cyber Security delivery scope
Cyber Essentials
Foundational hygieneOnboarding
- Deploy managed endpoint protection and confirm EDR controls.
- Enrol devices into RMM and establish the asset register.
- Apply operating-system and third-party patching.
- Enforce MFA and harden privileged access.
- Set baseline email, sharing and backup controls.
Managed monthly
- Review users, licensing and MFA coverage.
- Review patch compliance and remediate patch failures.
- Review administrator-role changes.
- Confirm backups and log a sample restore.
- Action critical endpoint alerts and issue a monthly summary.
Cyber Complete
Essential Eight ML1Adds at onboarding
- Encryption, ASR, application control and least privilege.
- Conditional Access and advanced email protection.
- SPF, DKIM, DMARC and controlled OAuth consent.
- Automated Investigation & Response on Defender P2 devices.
- Credential monitoring, training and an initial security audit.
Adds monthly
- Review automated response and credential alerts.
- Review sign-ins, device compliance, sharing and OAuth grants.
- Track Secure Score, quarantine and training results.
- Deliver AI-assisted vulnerability reporting and priorities.
- Provide immediate breach containment when alerted.
Unlimited + AI
ML2 → ML3 programAdds at onboarding
- Host firewall controls and network vulnerability scanning.
- Risk-based access and Privileged Identity Management.
- DLP, classification, labels and retention controls.
- Incident-response runbooks and centralised logging.
- Advanced attack simulations and SIEM onboarding.
Adds monthly
- Vulnerability management with hands-on remediation.
- Review privileged access, DLP incidents and label coverage.
- Triage SIEM alerts and provide a weekly digest.
- Maintain incident records and post-breach analysis.
- Verify Essential Eight controls quarterly.
GovernancePolicies, controls and evidence Turn security expectations into owned controls, maintained evidence and a practical improvement program.
View the detailed Governance delivery scope
Governance Essentials
FoundationsEstablishment
- Initial governance audit and gap baseline.
- Core acceptable-use, password, AI, remote-work and retention policies.
- Control and responsibility register.
- Annual technology risk baseline and prioritised roadmap.
- Evidence store for key governance records.
Ongoing
- Refresh the risk baseline annually.
- Review policies annually or after major change.
- Maintain evidence and completed action records.
Governance Complete
AccountabilityAdds at establishment
- Tailored Information Security Manual.
- Active risk, exception and control registers.
- Named owners and a scheduled review cadence.
- Essential Eight ML1-to-ML2 improvement plan.
- Cyber-insurance and assurance-readiness material.
Adds ongoing
- Quarterly control reviews with owners.
- Maintain registers and track remediation.
- Support insurance renewals and security questionnaires.
Unlimited + AI
Evidence & readinessAdds at establishment
- ISO 27001, SOC 2 and Essential Eight control mapping.
- ML3 alignment and evidence program.
- ISO 27001 and SOC 2 readiness preparation.
- Tested disaster recovery and business continuity plans.
- Supplier assurance and AI governance frameworks.
Adds ongoing
- Audit preparation and evidence coordination.
- Periodic DRP and BCP tests and updates.
- Supplier assurance and AI governance reviews.
- Maintain control mappings as frameworks change.
CIO PlatformReporting, risk and planning Practical executive tools that show risk, value, priorities and ownership in plain English.
Visibility & reporting
See performance, maturity, utilisation and decisions requiring attention.
- Executive Reporting
- Essential Eight Reports
- Licence Reporting
- Product Value Feedback
Risk & savings
Find waste, configuration gaps and risks that need a clear owner.
- Financial Savings Finder
- Risk Control
- Microsoft 365 Vulnerability Scanner
- Google Workspace Vulnerability Scanner
- Essential Eight Assessment
Planning & improvement
Turn priorities into measurable actions, plans and accountable delivery.
- Goals & Planning Management
- Resource Control
- PIP Management
- OKR Planning
- More tools to come
CIO Platform access and tool availability are matched to the selected service plan and confirmed in the proposal.
Know your risk. Know the blind spots. Know you are getting value.
Technical dashboards are not enough. Leaders need one clear view of exposure, service performance, technology spend and the decisions that cannot be left unresolved.
What needs attention
Subscription value
Example data shown for design purposes only.
Simple enough to understand. Detailed enough to trust.
The plan covers the managed service. Environment-specific infrastructure, licences and projects are made visible before you sign.
One recurring rate aligned to the service level selected for your team.
Supports proper onboarding, documentation, monitoring and account ownership.
Managed network devices are $25 per device per month; other infrastructure is confirmed after discovery.
Microsoft, backup, security and AI products are matched to the users who need them.
What businesses ask before choosing a plan.
The calculator provides an indicative monthly estimate. Your final proposal confirms the exact scope, licences, onboarding and service boundaries.
How much do managed IT services cost in Australia?
Stanfield One IT-only options start from $36 per user per month. Bundled managed IT and cyber security plans start from $119 per user per month, excluding GST, applicable licences and environment-specific items.
What is included in managed IT services pricing?
From One Essentials upward, pricing includes routine remote and onsite support during standard service hours, plus RMM, patching, cloud administration, backups, cyber security and reporting at the selected level.
Is cyber security included in the managed IT plans?
Yes. Stanfield One bundled plans combine managed IT and cyber security. The calculator also lets you compare different IT and cyber levels according to your operating and risk requirements.
How does per-user IT pricing work?
A monthly service rate applies to each supported person. Routine remote and onsite support during standard service hours are included from One Essentials upward. Infrastructure, product licences, projects, dedicated onsite days and other environment-specific items may be priced separately.
Are remote and onsite support included?
Yes. Routine remote and onsite support during standard service hours are included in One Essentials, One Complete and One Unlimited + AI. Projects, dedicated onsite days, after-hours attendance, cabling, hardware and major changes remain separately scoped.
Is there a minimum monthly spend?
Yes. The current minimum monthly managed-service spend is $1,190 excluding GST. The calculator applies this minimum when the selected user count and service levels would otherwise produce a lower total.
Can Stanfield IT work with our internal IT team?
Yes. IT Maintain is designed for co-managed environments requiring RMM, patching, reporting and senior technical escalation while the internal team retains day-to-day ownership.
Are Microsoft 365 and security licences included?
Not automatically. Microsoft 365, backup, endpoint security, email security, AI and other product licences are confirmed separately where they are not expressly included in the selected plan.
Can we change plans as our requirements grow?
Yes. Plans can be reviewed as your business grows, adds locations, changes operating hours, adopts new systems or requires stronger cyber security, governance or compliance coverage.
Our standard hourly rates.
When work sits outside an agreed managed-service scope, these clear hourly rates apply.
IT Support
ex GST
Routine remote and onsite support within the agreed day-to-day scope are included from One Essentials upward. For ad-hoc or out-of-scope work, onsite support has a two-hour minimum and remote support is billed in 15-minute increments.
Direct Level 3 Support
$190/hrDirect access to senior technical expertise for complex troubleshooting and escalations.
On-call / After-hours Support
$200/hrSupport delivered outside standard service hours, subject to scope and availability.
IT Project Support
$200/hrTechnical project, implementation and migration work where an hourly model is agreed.
Cyber Security Incident Response
$250/hrUrgent cyber security response and containment work, confirmed against the incident scope.
vCIO
$290/hrStrategic technology planning, budgeting, vendor oversight and executive-level IT guidance.
All prices are in AUD and exclude GST unless specifically noted. Scope and availability are confirmed before work begins. The hourly cyber security incident response service does not include a forensic retainer, guaranteed 24/7 availability or unlimited response unless expressly included in a managed service plan.
Email your estimate and discuss the right fit.
We will send you a clear pricing report showing your selected plan, line items and monthly total. Remote and onsite support are included from One Essentials upward.
Secure submission via Gravity Forms. Your estimate remains indicative until scope and licensing are confirmed.