Rokt
Keeping global teams moving
Rokt’s growth created a clear operational requirement: IT needed to support both local and global teams without slowing the business down. The company needed a partner that could coordinate across regions, support office moves, maintain collaboration spaces and take practical ownership of everyday IT issues.
Stanfield IT worked with Rokt to provide a scalable support model that helped the business stay focused on its core work while IT operations continued to mature behind the scenes.
Outcomes at a glance
- Global scalability: Rokt could keep scaling across regions with IT support that matched the pace of growth.
- Hands-off IT management: Stanfield IT helped take day-to-day IT pressure off the business so internal teams could focus on core priorities.
- Reduced disruption: Office migration work was supported with a project-led approach designed to protect daily operations.
- Better collaboration: Meeting room support helped global teams and leaders stay connected across time zones.
- Local and global support: The engagement combined practical local support with coordination for international teams.
- Operational continuity: Support, project work and collaboration systems were managed with business continuity in mind.
Challenges and Goals
Client Goals
- Rokt needed an IT partner that could keep pace with global growth. Stanfield IT provided responsive support, structured IT management, migration coordination and reliable meeting room support.
The Challenge
- Rokt is a global ecommerce technology company with teams working across multiple regions. As the business scaled, IT needed to stay practical, responsive and reliable across day-to-day support, office changes and global collaboration.
Who this case study is for
- Fast-growing tech companies: Businesses that are scaling quickly and need IT support to mature without slowing down teams or creating operational friction.
- Multi-site organisations: Companies with multiple offices, distributed teams or international collaboration needs.
- Lean internal teams: Businesses that need an outsourced IT partner to take ownership of support, projects and day-to-day coordination.
- Teams planning office moves: Organisations preparing for fitouts, relocations or workspace changes that need careful IT planning and support.
Frequently Asked Questions
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It shows how Stanfield IT supported a global ecommerce technology company with scalable IT support, operational management, office migration coordination and meeting room support.
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