MD Imaging
Helping MD Imaging Open a Reliable, Security-Focused New Radiology Practice
Opening a radiology practice is a tightly coordinated technology project. Before MD Imaging’s planned April 2017 opening in Mount Druitt, its medical imaging systems, mass storage, network, workstations, backups and secure external connections all had to be ready and working together.
Stanfield IT translated the technical requirements of Comrad and Intelerad into one practical infrastructure plan, coordinated the moving parts and supported the practice through go-live. The project was completed on time and on budget, allowing MD Imaging to open as planned.
Stanfield IT then continued providing IT services and support, creating clear technology ownership beyond the initial practice build.
Outcomes at a glance
- Ready for opening day: The technology environment was completed for MD Imaging’s planned April 2017 opening.
- Delivered on time and on budget: Stanfield IT completed the agreed technology project within the required timeframe and budget.
- Specialist systems coordinated: Requirements from Comrad and Intelerad were incorporated into the wider practice environment.
- Integrated technology foundation: Servers, mass storage, networking, workstations and external connectivity were delivered as one coordinated project.
- Security and recovery included: Cyber security measures, backups and secure VPN connectivity formed part of the original build.
- Ongoing IT ownership: Stanfield IT continued providing IT services and support after the practice opened.
Open the Mount Druitt practice as planned.
Client Goals
- Meet the technical requirements of Comrad and Intelerad.
- Provide reliable access to specialist medical imaging systems and large image files.
- Coordinate servers, mass storage, networking and workstations as one environment.
- Include cyber security measures, backups and secure external connectivity from the outset.
- Establish an integrated infrastructure foundation the practice could build on.
- Create an environment that could be professionally supported after opening.
The Challenge
Opening a new medical imaging practice meant coordinating much more than a conventional office fitout. Clinical applications, large image files, mass storage, specialist workstations, secure external connectivity and dependable backups all had to operate together before the first patient arrived.
MD Imaging also depended on specialist requirements from Comrad and Intelerad. Each vendor had technical prerequisites, but the practice needed one practical environment rather than a collection of disconnected components. Any missed dependency could delay testing, vendor handover or the planned opening.
Stanfield IT therefore had to simplify the proposed environment, translate vendor requirements into an integrated design, coordinate multiple parties and complete the work against a fixed April 2017 deadline. Once the site was operational, responsibility also needed to move cleanly from project delivery into ongoing support without losing knowledge of how the environment had been designed and built.
Coordinating Specialist Radiology Systems Before the Practice Opened Its Doors
Stanfield IT took ownership of the technology workstream and coordinated directly with MD Imaging and its specialist vendors. The first task was to turn the separate Comrad and Intelerad requirements into one practical plan covering infrastructure, connectivity, storage, workstations, backups and security.
Dependencies were identified and sequenced around the fixed opening date. Rather than leaving MD Imaging to manage several technical parties, Stanfield IT provided a central point of coordination, clarified responsibilities and kept the complete environment in view.
That discipline mattered because one incomplete prerequisite could prevent a specialist application from being tested or handed over. By connecting vendor requirements with the physical build and operational needs of the practice, Stanfield IT helped create a controlled path to go-live and reduced the risk of last-minute technical surprises.
Building Reliable Infrastructure for Demanding Medical Imaging Workloads From Day One
Radiology places heavier demands on technology than a typical office environment. Medical images require substantial storage and dependable access, while clinical and administrative teams need workstations, networking and external connections that perform reliably throughout the day.
Stanfield IT delivered the supporting environment as one coordinated build. This included servers, mass storage, network deployment, prepared workstations and the connectivity required by the specialist systems. Treating these elements as one design reduced gaps between components and made final testing more straightforward.
The result was a simpler, supportable technology foundation ready for MD Imaging’s planned opening. It also gave the practice one technology partner with a working understanding of how the core infrastructure fitted together—knowledge that remained valuable when support continued after go-live.
Embedding Cyber Security and Recovery Into the Technology Foundation From the Start
Cyber security and recovery were included in the foundation rather than added after the practice opened. Stanfield IT implemented security measures, backups and secure external VPN connectivity alongside the servers, storage, network and workstations.
This layered approach recognised that radiology depends on both confidentiality and availability. Sensitive information requires appropriate protection, while clinical systems also need to remain accessible and recoverable when equipment fails, connectivity is disrupted or another technology incident occurs.
Building these safeguards into the original design reduced the need to retrofit essential protections after opening. It also created a clearer foundation for ongoing maintenance, oversight and improvement as the practice’s technology requirements and exposure to cyber risk evolved.
Creating One Accountable Managed IT Partnership After a Successful Opening
Opening day was an important milestone, but it was not the end of MD Imaging’s technology requirements. After the new practice became operational, Stanfield IT continued providing IT services and support, carrying the knowledge gained during the build into day-to-day technology management.
That continuity reduced the need for MD Imaging to repeatedly explain how its specialist applications, servers, storage, networks, workstations and external connectivity fitted together. It also provided a clear escalation point when an issue involved more than one system or vendor.
The engagement therefore moved from a fixed project into an ongoing relationship focused on keeping the environment working and supporting the people who relied on it. MD Imaging retained an IT partner with detailed project knowledge and a clear understanding of the decisions made before go-live.
Delivering the Practice Technology Project On Time and On Budget
With the opening date fixed, success depended on coordinating every dependency and testing the complete environment before MD Imaging began operating. Stanfield IT completed the technology project on time and on budget, and Dr Shane Connolly later stated that the practice would not have been ready to open at that time without Stanfield IT’s support.
That result reflected disciplined planning rather than one individual product. Specialist vendor requirements, infrastructure, connectivity, workstations, backups and security measures were treated as one program with a clear business outcome: a functioning practice environment ready for go-live.
The completed project gave MD Imaging an operational technology foundation and an IT partner able to continue supporting it after opening. The technology work did not hold up the planned launch, and the environment moved into ongoing support with the project knowledge intact.
Turning Technical Activity Into Clear Decisions for Practice Directors and Owners
Directors do not need pages of raw alerts or lists of technical tasks. They need to understand whether important systems are reliable, where material risks sit, what is being improved and which decisions require their approval.
Stanfield IT’s executive reporting approach turns service and security activity into plain-English business information. Reporting can cover recurring support issues, infrastructure health, backup exceptions, priority cyber risks, completed work, upcoming projects, licensing, lifecycle decisions and actions with accountable owners.
For a radiology practice, this creates a clearer connection between technology activity and business priorities. The purpose is straightforward: show what matters, explain exceptions without jargon and make the next action obvious. Directors receive a usable view of technology risk, service value and future priorities without having to interpret raw technical data.
Without the support of Stanfield IT we would not have been ready to open the practice at that time.
Dr Shane Connolly
, MD Imaging
- MD Imaging
Frequently Asked Questions
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Stanfield IT coordinated Comrad and Intelerad requirements and delivered the servers, mass storage, networking, workstations, backups, cyber security measures and secure external connectivity required for the new Mount Druitt practice.
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