Elegre
Helping Elegre Build Reliable WiFi Across Its Complete Business Workflow
Elegre’s wireless network supports the movement of stock through the business—not simply internet access.
Elegre is a proudly Australian family business manufacturing authentic antipasto, handcrafted dips and related food products for food service, retail and export markets. Its Sydney operation spans a two-level office, warehouse, production area, kitchen and two cold-storage units.
Staff use handheld barcode scanners connected to Fishbowl inventory software as ingredients and finished goods move between operational areas. When the old wireless network developed blackspots and dropouts, it interrupted a workflow the whole business relied on.
Stanfield IT designed a site-specific wireless environment, introduced it around live operations and continued supporting Elegre through managed IT services, cyber security and clear reporting for its directors.
Outcomes at a glance
- Reliable site-wide coverage: Wireless connectivity across the office, warehouse, kitchen, production area and two cold-storage units.
- Connected barcode workflow: Handheld scanners remain connected as people and stock move between operational areas.
- Real-time inventory updates: Fishbowl receives stock movements when they occur, improving visibility and reducing manual follow-up.
- Seamless network transition: The new environment was introduced around live operations without business downtime.
- Stronger network protection: Unified threat management was incorporated into the network solution.
- Ongoing technology ownership: Managed IT support, cyber security oversight and clear director reporting keep priorities visible.
Client Goals
- Eliminate wireless blackspots and repeated scanner dropouts.
- Provide dependable coverage across every operational area.
- Keep barcode scanners connected to Fishbowl throughout the stock workflow.
- Extend reliable coverage into cool rooms and freezers.
- Improve inventory visibility through real-time stock updates.
- Protect the operational network with appropriate security controls.
- Introduce the replacement network without interrupting the business.
- Establish ongoing managed IT ownership and director-level reporting.
The Challenge
Elegre’s wireless network was fundamental to its stock-control process. Staff used handheld barcode scanners connected to Fishbowl as goods moved through a two-level office, warehouse, production area, kitchen and two cold-storage units. Blackspots and repeated dropouts meant the connection could not be relied on throughout that journey.
The building itself made dependable coverage difficult. Cold, humid rooms, physical barriers and several different operating zones meant a generic access-point layout would not solve the problem. Elegre needed a network designed around how people and stock actually moved through the site.
The task was bigger than improving signal strength. Stanfield IT needed to survey the environment, select equipment suited to each area, maintain scanner connections and introduce unified threat management. The new network also had to be brought online around a live operation without interrupting the inventory workflow the business depended on.
Creating Reliable Wireless Coverage Across Every Part of Elegre’s Operation
Stanfield IT began with a technical site survey and wireless heat map covering Elegre’s two-level office, warehouse, kitchen, production area and two cold-storage units. The survey revealed the blackspots, building barriers and coverage demands affecting staff as they moved stock across the site.
Rather than forcing a standard access-point layout onto the building, Stanfield IT designed a unified wireless environment around Elegre’s real workflow. Additional radios were positioned where coverage was required, with indoor and outdoor-suitable units selected for the different operating conditions.
The completed network gave staff consistent connectivity across the site, including the cold, humid storage areas that had previously caused difficulty. Wireless barcode scanners could remain connected as employees moved between work zones, supporting stock control from production through to storage and dispatch.
Delivering the New Network Seamlessly Without Interrupting Elegre’s Daily Operations
Elegre depended on wireless scanners to record stock movements throughout each working day. Taking the network offline for an extended cutover would have interrupted production, inventory updates and the movement of goods through the facility.
Stanfield IT prepared the new environment before the change, sequenced the rollout around live operations and commissioned coverage one area at a time. Testing focused on the equipment staff actually used, including barcode scanners moving between the warehouse, production space, kitchen and cold storage.
This controlled approach allowed Elegre to continue operating while the new network was introduced. Coverage was checked in the places where the workflow depended on it, issues could be resolved before handover, and the transition was completed without business downtime or a break in the stock-control process.
Supporting Elegre’s Team Through Proactive and Accountable Managed IT Services
The wireless project solved an immediate operational problem, but a network carrying a critical inventory workflow also requires clear ongoing ownership. Elegre needs a support partner that understands the site, the devices and the consequences when technology affects production.
Stanfield IT’s managed IT services provide a consistent point of contact for day-to-day support, user and device issues, network oversight, maintenance, vendor coordination and technology advice. Because the team understands the environment as a whole, it can respond with the right operational context rather than treating every request as an isolated fault.
The aim is straightforward: keep staff productive, maintain reliable infrastructure and address developing issues before they become larger disruptions. Elegre gains one accountable technology partner able to support current operations while planning sensible improvements as the business changes.
Protecting Elegre’s Business-Critical Network With Practical, Layered Cyber Security Controls
Reliable connectivity made the wireless network an even more important part of Elegre’s day-to-day operation. The same environment carrying scanner and stock information needed controls that supported availability, appropriate access and protection against network threats.
Stanfield IT implemented unified threat management as part of the original network solution. This brought security into the infrastructure design rather than treating it as a separate exercise after the WiFi problem was fixed. Under the ongoing managed relationship, network security can be reviewed alongside support, maintenance and operational priorities so material issues are visible and acted on.
For Elegre’s directors, the purpose is not security theatre or technical complexity. It is knowing that the network supporting a critical business process has appropriate safeguards, that risks are identified clearly and that recommended actions have an accountable owner.
Giving Elegre’s Directors Clear Reporting on Performance, Risk and Priorities
Directors do not need pages of technical data. They need to understand whether systems are reliable, where material security or operational risks sit, what work has been completed and which decisions require their attention.
Stanfield IT turns service and technical activity into concise business reporting. Relevant measures can include support trends, network health, security posture, completed improvements, recurring issues, open risks and the priorities ahead. Detailed evidence remains available to the technical team, while the leadership view stays focused on business impact and action.
This gives Elegre’s directors a clearer basis for oversight. They can see what is being managed, where investment may be required and whether agreed priorities are moving forward, without needing to interpret specialist dashboards or raw service data.
Staff no longer worry about getting a signal or getting their devices to work – they just do
Alex Vega
, Managing Director, Elegre
- Elegre
Frequently Asked Questions
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Elegre’s network had wireless blackspots and repeated dropouts. Barcode scanners could not remain connected reliably as staff moved between the office, warehouse, production areas, kitchen and cold storage, interrupting the stock-control workflow.
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